Gambling stays fun when you stay in charge
Spacehills Online Casino
Tools, tips and support channels to keep your play under control at Spacehills Casino.
Need help? Call now
GamCare (UK): 0808 8020 133 , free, confidential support 24/7.
BeGambleAware: begambleaware.org , free advice and referral.
The starting point: gambling is entertainment
An evening at the casino is, for most people, a form of relaxation. Like going to the cinema or out for dinner. You pay for the fun and accept that the money you stake may not come back. The moment you start playing to win back earlier losses, to solve financial problems or because you feel you can't stop, something has fundamentally shifted.
Spacehills Casino is a commercial platform , we don't hide that. We make money when players play. But long-term players matter more than short-term profit. We'd rather keep you as a player who enjoys our platform for years, gambling within what you can reasonably afford to lose.
Limits that actually work
In your account settings you'll find a responsible play section where you can set various limits. Deposit limits cap how much you can fund your account with per day, week or month. Lowering a limit takes effect immediately. Raising one takes seven days, a cooling-off period that protects you from impulsive decisions.
Loss limits go a step further. You set the maximum you may lose within a period. Hit that figure and your session stops automatically until the period ends.
Session time limits cap how long you can play in one go. Once your set time passes, a notice appears and your session closes.
Pause or permanent exclusion
Sometimes a short break is what you need. Our cooldown locks your account for between 24 hours and 30 days. For longer breaks there's self-exclusion, for six months, a year or permanently.
Want to close your account? You can do it yourself through your settings or contact support. We ask for no reason , you don't have to justify it.
Reality checks while you play
Alongside hard limits you can set reality checks. These pop-ups appear at fixed intervals during your session, summarising how long you've played, how much you've won or lost, with the option to stop or carry on.
Reality check intervals are adjustable from 15 minutes to an hour. It's a personal balance.
Spot the signals
Not everyone who plays regularly has a problem. But there are signals that point to risk. You play longer than planned, more often than you intended or with money you need for other things. You lie to people around you about how much time or money you spend.
Recognise one or more of these patterns? Reach out to a support organisation. That's not weakness, that's good judgement.
Support organisations you can reach
In the UK, GamCare runs a free 24/7 helpline and online chat. BeGambleAware is an independent charity offering information, advice and referral.
Internationally, GamStop covers self-exclusion across UK-licensed operators. For broader cross-border blocking, BetBlocker is a free tool that works on most devices.
If you'd rather not start with an organisation, evidence-based self-help books and online programmes are available. A GP is also a good starting point and can refer you to a specialist.
Protecting minors
Spacehills Casino is open exclusively to players aged 24 and over. We check age at registration and verification. Any account opened by a minor is closed immediately.
Parents sharing a computer or phone with their children can install filtering software that blocks gambling sites , Net Nanny and CyberPatrol are well-known examples.
Our role as operator
We actively monitor for signals of problematic play. Strong shifts in deposit patterns, long unbroken sessions or repeated failed deposit attempts can prompt our team to reach out. Not to sell to you, but to check in.
Gambling remains an individual responsibility. But responsible gambling is a shared responsibility between player and operator.
Spot the signals
Longer than planned
You play more often and longer than you intended.
Money meant for other things
You use money you actually need elsewhere.
Hiding it
You lie to people around you about how much you gamble.
Chasing losses
You keep playing to win back what you lost.
GamCare
Free advice and a 24/7 helpline across the UK.
BeGambleAware
Independent charity for support and referral.
GamStop
Self-exclusion across UK-licensed operators.
24+. Please gamble responsibly. Terms apply.
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